FAQ's

Yes, the Voyance ECG device is wireless for convenient use.
Yes, the device functions seamlessly with or without internet connectivity.
Yes, the Voyance app is available for Android mobiles, Android tablets, and iOS tablets.
Absolutely, the device can generate comprehensive 12-lead ECG reports for sharing and saving.
Simultaneous ECG acquisition refers to the process of capturing multiple leads of the electrocardiogram (ECG) signal at the same time.
Yes, the Voyance ECG device supports simultaneous acquisition of multiple leads, ensuring efficient and accurate data collection.
The Voyance device can simultaneously acquire up to 12 leads, enabling comprehensive ECG monitoring and analysis.
Yes, the device supports auto-generated ECG reports with AI/ML-based interpretation.
Yes, our cardiologist team offers consultations. Share your report, and within 4 hours, you'll receive expert feedback.
Yes, the device supports cloud storage for convenient access to ECG reports.
Patient data security is paramount. We employ
Encryption: All patient data stored on our systems is encrypted to prevent unauthorized access.
Access Controls: We strictly control access to patient data, ensuring that only authorized personnel have the necessary permissions to view or handle sensitive information.
Employee Training: We provide comprehensive training to all employees on data security best practices and the importance of maintaining patient confidentiality.
Yes, the app features an in-app electrode placement guide for accurate positioning.
Yes, the device supports electrode placement verification to ensure all 12 electrodes are connected.
Yes, we offer demos for interested healthcare facilities. Contact us to schedule yours today.
Yes, the device enables real-time remote monitoring for multiple doctors simultaneously.
Yes, the device supports plotting both raw and filtered ECG signals based on user preference.
Yes, the device offers the option to select which leads to view during the plotting of ECGs.
The battery extends up to 15 to 16 hrs under continuous usage. If the usage is optimized, correspondingly the battery life would also be extended.
The device has 2 years of replacement warranty.
Yes, the device is designed to be user-friendly for both non-professional users and healthcare professionals.
Avoid using the Voyance device near electronic devices such as PCs, as they may cause interference with the ECG device.
We offer a user manual and quick guide for troubleshooting, along with instructional videos within the app. Live support is also available from our dedicated support team.